Terms of use of the website

This website and its contents are the property of Proprio Direct Inc. (Hereinafter "Proprio Direct") whose head office is located at 3899 Autoroute des Laurentides, bur.200, Laval, Quebec, Canada, H7L 3H7.

Site Terms and Conditions:

Your access to this website and your use constitutes your acceptance of the terms and conditions set forth herein and any additional conditions that may be added by future changes to the website or its contents without prior notice. Unless otherwise specified, any changes to the terms and conditions come into force upon their integration on the site. Every time you visit the website implies acceptance of any new terms that have been added since your previous visits. It is highly recommended to regularly consult the most recent version of the Terms and Conditions.

Website Content:

The information provided on this website is intended to provide information about products and services offered by Proprio Direct. All reasonable efforts are made to ensure the accuracy of this information. It is possible that errors may occur from time to time and we apologize. If you find an error, we ask that you notify our Customer Service at the following address: info@propriodirect.com so that the appropriate corrections are made.

Real estate brokers whose names appear on this website are generally licensed real estate brokers or holders of a residential or commercial real estate brokerage license. However, no specific guarantee in this regard is given to the user of the website. In case of doubt, you should verify with the relevant authorities.

Intellectual Property:

The website and its contents including, trademarks, text, graphics, audio and video equipment and the arrangement thereof are the exclusive property of Proprio Direct, its suppliers or third parties that have authorized to have them incorporated to this website.

All of these elements are protected under intellectual property laws, including those relating to copyright and trademark. None of these elements can, in whole or in part, be copied, modified or otherwise reproduced in any format whatsoever, nor may they be in whole or in part, altered, published, broadcasted, distributed, sold, transferred or used in any manner whatsoever without prior written permission from Proprio Direct and that of any other owner of those elements, if any. However, viewing or printing of the content of this website is permitted if it is intended for private use, personal and informational, without any direct or indirect commercial purpose, and on the condition that the terms of use of the website are met.

Nothing on this site may be construed as granting, expressly or by implication, any license or other right of use or reproduction of trademarks, or other content of the website.

Prohibited use of site:

It is strictly prohibited to modify in any way the data of real estate listings that appear on the website or to collect, store, reorganize or manipulate data in order to present them differently or to publish them elsewhere without written permission from the author.

It is also strictly prohibited to use this site to post information not authorized by Proprio Direct or to introduce, by any means, any kind of information which would have the effect of promoting commercial interests other than those of Proprio Direct or to discredit the interests of Proprio Direct.

Links to other sites:

This site may contain links to other websites that do not belong to Proprio Direct. These links are provided solely for the purpose of providing additional information and for convenience. The presence of these links on the website does not signify that Proprio Direct endorses or recommends the information contained on the linked websites.

Having no control over those other websites, Proprio Direct, its directors, officers, employees, agents or representatives, and business partners, as well as anyone involved in the creation, production, distribution or maintenance of this website, assume no responsibility or liability for their content, practices that are operated or for the consequences of any transmission of any information you could provide, after accessing these websites through those links.

Access to the site:

Proprio Direct strives to provide access to the site 24 hours a day, 7 days a week, except in cases of a fortuitous event (force majeure) or events beyond its control, and subject to any breakdowns and necessary maintenance for the proper functioning of the website and the services offered therein.

Communication via the Internet:

As a user of an internet communication system, you declare to accept its characteristics and limitations. In particular, you acknowledge that the data circulating on the internet is not protected especially against possible diversions.

You also acknowledge that Proprio Direct assumes no liability for services accessible via the internet and has no control whatsoever over the nature and characteristics of any data that may be transferred via its web server. Communication of any information deemed sensitive or confidential are at the risk and peril of the user.

Access to “My Proprio Direct Account”, username and password:

To access your account, you must use your username and password and use these only for lawful purposes. You are entirely responsible for them and the consequences of any use made by yourself or by anyone else, including the consequences of any illegal action committed through your username and password.

For safety reasons, you are required to take all necessary precautions to protect their confidentiality. More specifically, you must not disclose them to anyone, or allow anyone to use them, except an authorized representative of Proprio Direct. It is highly recommended to choose a password that only you know and whose components cannot be easily attached to yourself. It is also recommended to regularly change your password and log out of your session once finished.

Proprio Direct will never ask you to provide your username or password in any communication you have not requested. Therefore, if you receive a letter, phone call or an email asking you to provide this information, it is important to remain vigilant because it could be a fraudulent tactic.

If you become aware of any unauthorized use of your username or password, if you fear that another person has become aware of your username or password or if you think they have been lost or stolen, you must immediately notify Proprio Direct.

Refusal or revocation of access to the site:

All usernames and passwords are the property of Proprio Direct which reserves the right, at any time and in its sole discretion, to suspend or cancel them, without prior notice.

Modification or closure of the site:

At any time, and in its sole discretion, Proprio Direct may modify the website or its contents or even shut it down, without prior notice.

Privacy of personal information:

All personal information that you provide as a user of this website, whether through the use of real estate services offered on the website or through the “Contact Us”, “RD+ Profile” functions or otherwise, are treated in accordance with the applicable privacy policy laws and the policy that we developed for this purpose. This policy is available on our website.

Disclaimer of guarantee:

All that is offered on our website is offered “As is” without any representation or warranty made, the limits prescribed by law. In particular, no representation or warranty is made with respect to the access and the operation of the website, its speed or performance, or with respect to the completeness, accuracy or timeliness of the website’s content, including, but without limiting the generality of the foregoing information about real estate brokers, the properties displayed, their market value, the purpose for which they are intended, the titles and the absence of infringement.

Disclaimer of responsibility:

You acknowledge that the use of the website and those of any third parties that you may access through links posted on the website are at your own risk. Therefore Proprio Direct, its directors, officers, employees, agents or representatives and business partners as well as anyone involved in the creation, production, distribution or maintenance of the website decline any and all liability for any damage or loss, direct or indirect, which may be caused to the user of the website, to its computer equipment or to its data, whether due to technical problems, errors or delays in the transmission of information, downloads , computer virus or otherwise and for any damage or loss, direct or indirect, arising from the use of the website by any person (whether access was allowed or not) in relation to the inability to use the site at any time and regardless of the duration or frequency or for the consequences of the use of third party websites which you may access through links in the website.

Applicable Law:

The terms of use of this website are governed by the laws applicable in the province of Quebec.

Comments from users:

In an effort to continually improve the quality of services to users of its website, Proprio Direct invites you to submit your comments by email to info@propriodirect.com.

Privacy Policy

Proprio Direct Inc. (hereinafter: « Proprio Direct ») is committed to protecting the privacy and security of personal information obtained in the course of its business with its customers.

This policy explains the types of personal information collected and how they are used as well as the measures taken to conserve and properly manage them.

Personal Information:

Any information about an individual that can identify that person is considered "personal information" regardless of the form in which it is recorded: written, graphic, audio, visual, electronic or otherwise.

Collection:

Personal information is always collected by fair and lawful means. This information is collected directly from you, unless you have consented to the collection from third parties or unless authorized by law.

This personal information is recorded in Proprio Direct’s databases when you transmit it verbally or in writing (including by electronic means) in any communication about our services, including through the “Contact Us” and the “RD+ Profile” sections available to you on our website.

The collection of personal information is limited to what is necessary for the purposes mentioned herein.

Our web servers may collect information about people who visit our site using what is known as “cookies”. This allows, among other things, to identify the visitor’s domain name, the time and date of visits, internet protocol (IP) addresses, browser type and version, as well as pages that have been consulted. This information may be grouped into a collective database and be transferred to third parties for research or statistical purposes.

However, this information does not disclose your identity nor provide enough information to identify you with precision to enable third parties to where it would be forwarded to communicate with you. This information is primarily used to manage and improve our website and any technical issues that could affect it. Note that if you do not want to accept these cookies, you can configure your internet browser so that it refuses them automatically or notify you of their appearance.

This site uses Google’s Remarketing service which allows Google to show our ads on sites on the internet. Google uses cookies to serve ads based on a user’s prior visits to our website, in a way that does not personally identify users. To know more about this functionality, please visit adwords.google.com. Users may opt out of Google’s use of cookies by visiting the Google advertising opt-out page.

Use:

Proprio Direct uses collected personal information solely for the purposes of its business relationship with you. In particular, this allows Proprio Direct to better guide you, to make relevant suggestions, and thus offer you personalized services when you want to buy, sell or rent a property.

Disclosure:

Proprio Direct does not disclose your personal information to third parties unless you have given your consent or unless the law requires us to do so (i.e. criminal and penal matters or an agency under law prevention, detection or repression of crime or statutory offenses requires it in the exercise of its functions, if the information is necessary for the prosecution of an offense under a law applicable in Québec or in an emergency life endangerment, health or safety situation of the concerned person).

We take care that your personal information is not sold, exchanged or otherwise distributed to third parties unless we have your permission.

Accuracy:

Every reasonable effort is made to maintain up-to-date, accurate and complete personal information in our archives.

Conservation :

Proprio Direct retains your personal information, ensuring its confidentiality, as long as it is required for our business relationship with you. This information will be destroyed if you make the request in writing.

Protection and security:

Proprio Direct has taken reasonable security measures to protect personal information collected, used, disclosed, retained or destroyed. Access to your personal information is limited to people who require same in order to provide the required services, including the real estate broker assigned to your file.

This data is stored at our head office in Laval or hosted in secure places. Your personal information will not be transmitted abroad for the purpose of conservation.

Access and correction of personal information:

You can obtain access to the personal information we have about you and you can have it corrected. However, a request for access or correction may not be considered unless it is made in writing by a person who proves his identity as the concerned party, as a representative, heir or successor of the latter, as liquidator of the estate, as the beneficiary of a life insurance or a death benefit, or as the holder of parental authority even if the underage child is deceased.

Please send such request in writing to the person in charge of privacy protection at Proprio Direct either by regular mail or e-mail at the address listed below under "Question, inquiries and complaints".

Access to personal information contained in your record is free. However, a fee may be required for the transcription, reproduction or transmission of this information.

Your request will be processed promptly. We will respond no later than 30 days from the date of its receipt.'

If we agree to your correction request, you will receive a copy of any personal information that has been changed or added or, when applicable, an attestation of withdrawal of personal information.

Question, inquiries and complaints

Proprio Direct responds promptly to all your questions, concerns and complaints about the privacy and security of your personal information as well as the present protection policy of your personal information.

You can contact the person in charge of privacy protection at Proprio Direct by sending a written request to 3899 Autoroute des Laurentides, Laval, Quebec, Canada, H7L 3H7, by email at info@propriodirect.com, or by telephone at (514) 856-4444.

In case of disagreement on a matter involving personal information, a request for review may be addressed to the Commission d’accès à l’information.